State Farm® Insurance Agent Matt Crosby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kyle Taylor
September 29, 2026
"The service is very kind and lighthearted!! Super helpful and informative!"
"Thank you for the 5-star review, Kyle! We’re proud to serve the Muskegon community and truly appreciate your support. "
Corey
September 24, 2026
"Awesome services great staff ❤️"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Muskegon to know you had such a great experience with us. "
Dana Wade
September 24, 2026
"Customer service is always helpful!!"
"Thanks so much for the great review! We’re always looking for ways to improve, so if you ever have suggestions, we’d love to hear them. We’re just a phone call or email away. - Matt Crosby and Team "
Samantha Angelini
September 23, 2026
"I have had nothing but great service at Matt Crosby agent. They are more on the higher price range but worth it!"
"Thanks so much for the amazing review, Samantha! We really appreciate your support here in Muskegon. Just reach out anytime if you need us - we’re here for you. "
Aaron ward
September 22, 2026
"The people working the Matt Crosby office have always been kind and accommodating when answering questions. Matt himself was helpful a couple of years ago when I had a tree crash into my roof due to a wind storm and helped deal with the adjuster when they finally arrived."
"Thank you so much for your kind review, Aaron! If you need insurance assistance, we are just an email or call away! - Matt Crosby, your State Farm Agent "
Roberta Ballard
September 22, 2026
"I love Matt Crosby State Farm . They are fast friendly and thorough."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Jacob Walton
September 22, 2026
"Lisa is the best! Great, honest advice and really quick to respond. I have counted on them for years!"
"Jacob, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Muskegon insurance team is always here and happy to help. "
Robin McCombs
September 18, 2026
"Matt Crosbys office has always been very helpful when I have any questions about my policies"
"Thank you so much for your kind review, Robin! If you need insurance assistance, we are just an email or call away! - Matt Crosby, your State Farm Agent "
josh yonkers
September 16, 2026
"Had all the answers i needed. Very great help.!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Muskegon insurance team. "
Sandy Wilder
September 16, 2026
"Staff is amazing and extremely helpful! Fast response time and pleasantly answered a ton of my questions! Helpful with changes that were needed!! Great Insurance Company!! Greatly appreciated Stan and his staff."
"Hi Sandy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matt Crosby’s team. Please reach out to us if any questions come up! - Matt Crosby’s Insurance Team "
Saronto Waller
September 16, 2026
"I have been wit a lot of Insurance companies before and not one has equal the service that I get from Deanna and staff. They take the time to work with you and answer all of your questions. Hands down the best insurance in West Michigan. I give them 5 stars"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Ashley Veltkamp
September 14, 2026
"Very best with personal experience, and compassion... They really care about their customers 💯"
Aaron Vest
September 11, 2026
"Been insured thru them for a while now haven’t had any problems. Definitely would recommend"
"Aaron, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Rick Vander Noot
September 11, 2026
"The people there are the best and matt Crosby will go out of his way to help a costumer"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jackie Norris
September 10, 2026
"Lisa is amazing and very helpful !"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Scott Overkamp
September 10, 2026
"I had a situation with an accident on liability and Matt and Deana We’re able to get it all cleared up for me. Very happy."
"Thanks so much for the fantastic rating, Scott! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Diane Lara
September 10, 2026
"Where should I start? Reasonable rates, great staff and a local office. If you have any questions, their staff take the time to explain everything so you understand your policy. This is the best Auto Insurance Company in Muskegon County."
"Thank you so much for the 5 stars, Diane! We truly appreciate your feedback and are always happy to help whenever you need us. "
Edgar Razo
September 9, 2026
""Lisa" has always been helpful, always go's the extra mile just to make sure you understand what is going on. And will explain again in a way that helps you comprehend what is going on with changes and even how to save money. I know insurance is not fun but at least Lisa makes it better. Thanks for helping us with all the questions we've had through out the years."
"Thank you so much for your kind review, Edgar! If you need insurance assistance, we are just an email or call away! - Matt Crosby, your State Farm Agent "
Nicole Nadeau
September 3, 2026
"Great customer service"
"Nicole, we appreciate your rating! - Matt"
Verna Davis
September 2, 2026
"Lisa is great! She always explains our coverage and answers all our questions. I appreciate her willingness to always make my needs a priority. Lisa is the absolute best!"
"Verna, thank you for the fantastic review! We’re always here to support you with your insurance needs in Muskegon. "
Kathryn Vogel
September 2, 2026
"Lisa is my agent and she goes above and beyond for her customers. I recommend her to everyone I know."
"Thank you so much for the positive comment on Amy! She does an outstanding job, and it shows!"
Ethan Arquette
August 31, 2026
"Anyways available, always helpful…. Especially Lisa!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Muskegon. "
Amber Ro
August 31, 2026
"I love this team! The office administrator is very helpful, and responsive!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Muskegon to know you had such a great experience with us. "
Derrick Ebidon
August 30, 2026
"Great customer service!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Tonya Letner
August 29, 2026
"Matt Crosby State Farm Agency is the best! He and his team are very knowledgeable in their specific fields of insurance. Matt has been with State Farm for many years and at many levels and provides the wisdom and knowledge required for customers to be properly insured. A special thanks to Lisa at Matt Crosby’s State Farm Agency who has been such a great help in providing understanding of my family’s auto insurance needs. She is very knowledgeable and has many years of experience in her field as well. Thanks to the team for all you do!!"
"Tonya, thank you for the fantastic review! We’re always here to support you with your insurance needs in Muskegon. "